Lampshade & Finishing FAQ
Lampshade Finishing Policy
Effective Date: October 4th, 2024
At Penny & Penny and Company, we are pleased to offer in-house finishing services exclusively specializing in lampshade finishing. Our skilled finisher has undergone extensive training to perfect this specific technique, ensuring the highest quality for your needlepoint lampshade.
Finishing Service Details:
- Pricing: The cost for our lampshade finishing service is $110.
- Shipping: Customers are responsible for the cost of shipping the stitched canvas to us. We will handle the rest, including returning the finished lampshade to you.
- Turnaround Time: Our current turnaround time is 1-2 months, subject to change based on volume. We will provide you with an estimated completion time before you send us your stitched lampshade.
How to Proceed:
To initiate the finishing process, please email us at pennyandpennyandcompany@gmail.com to receive the finishing form and detailed instructions.
Important Notes:
- Quality Assurance: We cannot guarantee the functionality or fit of your lampshade if you choose to use a finisher other than our in-house service. Our finisher is specifically trained in our unique technique to ensure optimal results.
- Compatibility: Our lampshade canvases and finishing services are designed to fit the following lamp models:
- Zafferano Poldina Pro Table Lamp
- Zafferano Poldina Pro Mini Table Lamp
- Please note that we cannot guarantee compatibility with other lamp brands, shapes, or sizes.
We take pride in our specialized lampshade finishing and are committed to delivering a product that meets your expectations. If you have any questions or need further assistance, please do not hesitate to contact us at pennyandpennyandcompany@gmail.com.